INDUSTRIAL DIGITAL COMMERCE • PROCUREMENT INTEGRATION • ASSET CONDITION MONITORING • AI-ENABLED ORDER AUTOMATION
Grow MRO revenue. Simplify spend management. Automate order flows. Prevent downtime.
SBI helps industrial manufacturers, distributors, OEMs, and EPCs connect digital commerce, customer procurement platforms, ERP processes, sales intelligence, asset monitoring, predictive maintenance, and AI-enabled automation—from product discovery and lead capture through MRO planning, ordering, fulfillment, and invoicing. The result is stronger asset management, improved MRO readiness, and fewer avoidable downtime events.
Sell smarter. Transact faster. Buy better. Maintain proactively.
CONNECTED DIGITAL SALES, SOURCING, & PROCUREMENT
One connected ecosystem. Two sides of the transaction.
FOR MANUFACTURERS, DISTRIBUTORS, OEMS, AND INDUSTRIAL SUPPLIERS
Help customers buy—and help suppliers grow.
Create intuitive digital product-discovery and buying journeys. Convert catalog activity into qualified demand. Support self-service, repeat purchasing, replenishment, cross-sell, and escalation to the right sales engineer when requirements get complex.
FOR PROCUREMENT, SUPPLY-CHAIN, MAINTENANCE, AND OPERATIONS TEAMS
Make industrial purchasing simpler, faster, and more connected.
Connect digital catalogs, punchout, AI sourcing agents, and procurement-orchestration platforms with existing Procure-to-Pay and ERP workflows for simpler buying experience, faster sourcing and product selection, and improved inventory, asset, spend, and delivery visibility.
Digital commerce • AI-assisted product discovery • Customer and market intelligence • Catalog and punchout integration • cXML, OCI, and API-enabled processes • ERP and procurement integration • AI, IDP, OCR, and RPA • Analytics, adoption, and continuous improvement
MRO REVENUE
Turn routine MRO demand into a scalable growth engine.
Recurring MRO purchases should not consume the same sales capacity as engineered solutions and complex project pursuits. SBI helps industrial suppliers develop digital journeys for routine and repeatable demand while using search behavior, catalog engagement, transaction history, and customer needs to identify qualified leads, replenishment opportunities, and relevant cross-sell paths. Where additional expertise is needed, the digital journey makes escalation easy—routing the customer and their context to the appropriate salesperson, product specialist, or sales engineer.
AI AND ORDER AUTOMATION
Automate the transaction. Elevate the human work.
SBI helps organizations identify where AI, intelligent document processing, OCR, RPA, agents, and system integrations can reduce manual work across order capture, order entry, confirmations, shipment updates, exception management, partial invoicing, invoice delivery, and transaction follow-up. The goal is not automation for its own sake. It is faster processing, fewer errors, lower cost-to-serve, improved customer visibility, and more capacity for employees to solve higher-value problems.
CONNECTED INDUSTRIAL TRANSACTIONS & OPERATIONS
Transform both sides of the industrial transaction.
THE SBI ROLE
Transformation breaks down when strategy, processes, technology, customers, and people remain disconnected.
SBI serves as the integration point—diagnosing the business problem, mapping the process and customer journey, aligning decision-makers, shaping the solution, mobilizing execution, leading adoption, and measuring results.
Diagnose → Map → Align → Shape → Mobilize → Adopt → Realize Value
SBI works across the connected industrial customer–supplier ecosystem. For suppliers, distributors, OEMs, and EPCs, SBI helps generate and capture digital demand, increase MRO and aftermarket revenue, and automate the administrative processes required to fulfill and invoice orders. For industrial buyers, asset owners, and end users, SBI helps optimize procurement technology, connect suppliers and purchasing processes, and use asset intelligence to improve maintenance planning, MRO availability, and operational continuity.
SUPPLIER SIDE
For Industrial Manufacturers, Suppliers, Distributors, OEMs & EPCs
Grow digital demand. Capture more MRO and aftermarket revenue. Automate the transaction so commercial and technical teams can focus on higher-value opportunities.
01 | LEAD-TO-CASH GROWTH & DIGITAL COMMERCE
Make it easier for customers to buy—and for sales teams to cross-sell & grow strategic accounts.
SBI shapes industrial digital buying journeys, commercial processes, and channel strategies that help suppliers capture digital demand and customer buying signals; convert product searches and catalog engagement into qualified opportunities; identify cross-sell, upsell, replenishment, and installed-base opportunities; increase repeat MRO purchases; enable self-service for routine transactions; route complex requirements to sales engineers; connect direct, distributor, reseller, and EPC channels; and free sales capacity for engineered solutions and strategic pursuits.
OUTCOME Grow digital, MRO, and aftermarket revenue without requiring salespeople to manage every routine transaction.
02 | ORDER-TO-CASH AUTOMATION
Reduce the administrative work behind every order.
SBI leads business-process redesign and orchestrates the adoption of B2B integrations, AI, intelligent document processing, OCR, RPA, and workflow automation across purchase-order capture and validation, order entry and ERP processing, confirmations, exception routing, shipment updates, partial and standard invoicing, electronic invoice delivery, and transaction follow-up. SBI aligns sales, customer service, operations, finance, and technology teams to move appropriate transactions toward low-touch and no-touch processing.
OUTCOME Process orders faster, reduce errors, improve customer visibility, lower cost-to-serve, and create greater organizational capacity.
BUYER & USER SIDE
For Industrial Buyers, Procurement, Maintenance & Operations Teams
Simplify how the organization buys. Get more value from procurement and ERP investments. Connect asset condition, maintenance decisions, and MRO parts planning.
03 | SOURCE-TO-PAY & PROCUREMENT INTEGRATION
Connect procurement and ERP platforms with suppliers, catalogs, ordering processes, and financial workflows.
SBI aligns requirements, processes, supplier enablement, stakeholders, and organizational adoption across Source-to-Pay and Procure-to-Pay; supplier discovery; hosted, dynamic, and punchout catalogs; preferred-supplier and compliance strategies; ePO, confirmation, shipping-notice, and eInvoice integration; cXML, OCI, APIs, ERP processes; approval workflows; supplier-level visibility; and adoption. SBI helps organizations derive greater value from SAP S/4HANA, SAP Business Network and Ariba, Coupa, Oracle, and other procurement and ERP ecosystems.
OUTCOME Accelerate sourcing and product selection, increase preferred-supplier purchasing, reduce rogue spending, automate approvals, improve spend visibility, and realize more value from procurement technology investments.
04 | ASSET HEALTH, MRO & PREDICTIVE MAINTENANCE
Connect asset condition with maintenance decisions, operational planning, and MRO readiness.
SBI shapes strategies, business use cases, and partner ecosystems that connect industrial equipment and instrumentation; asset-health and condition-monitoring data; predictive and condition-based maintenance insights; maintenance workflows and schedules; work-order and operational planning; MRO inventory and parts requirements; replenishment and critical-spares planning; OEMs, EPCs, systems integrators, and technology partners; and the adoption, governance, scaling, and value realization needed to make the model work.
OUTCOME Help plants anticipate equipment problems, reduce unplanned downtime, schedule maintenance more effectively, and reduce the risk that critical parts are unavailable when needed.
BUYER/USER SIDE Plan → Source → Purchase → Maintain → Monitor
SUPPLIER SIDE Attract → Sell → Receive Order → Fulfill → Invoice → Grow Account
Digital Commerce • Procurement Platforms • ERP • B2B Integration • AI & Automation • Data & Analytics
HOW SBI WORKS
SBI diagnoses the business problem, maps processes, customer journeys, data flows, and handoffs, aligns stakeholders, and orchestrates execution across commercial, operations, procurement, maintenance, IT, and partner teams. Readiness, adoption, governance, performance measurement, and value realization are built into delivery—because technology creates value only when people, processes, data, and operating disciplines turn capability into measurable results.
SELECTED IMPACT
Strategy measured by what changes.
Selected transformation outcomes led by SBI’s founder.
~$600K
in savings from automated transactional workflows
UP TO 80%
faster order processing through AI-enabled workflow transformation
+$2M
year-over-year digital sales growth in an underperforming market
15% YOY
growth through digital commerce and B2B integration channels
~70%
less manual order-processing effort through automation and adoption
PLATFORM AND PROCESS EXPERIENCE
Experience across the industrial commerce and procurement ecosystem
SAP S/4HANA • SAP Business Network and Ariba • SAP BTP • SAP Analytics Cloud • Coupa • Oracle Fusion and NetSuite • Salesforce • cXML • OCI • APIs and B2B integrations • eCatalogs and punchout • ePO, confirmations, shipping notices, and eInvoice • AI, IDP, OCR, and RPA
Areas of platform and process experience. SBI does not imply reseller, certification, implementation-partner, or company affiliation status.
INDUSTRIES
Built for the companies that keep industry moving.
Industrial manufacturing • Process instrumentation and automation • Engineered products and industrial technology • Energy, chemicals, and utilities • OEMs, EPCs, distributors, and systems integrators • B2B technology and telecommunications
ABOUT SBI
Whole-system thinking. Executive strategy. Practical execution.
SBI was founded by Tina White, an enterprise transformation and commercial strategy leader with experience spanning industrial technology,data and wireless networking, cloud, SaaS, digital commerce, enterprise automation, and complex B2B environments.
She connects executive strategy with technology implementation, business processes, operating readiness, stakeholder alignment, customer value, organizational adoption, and measurable outcomes. Her experience includes leading multi-country transformation initiatives and orchestrating executives, business teams, technical resources, partners, and change networks across complex global organizations.
SBI diagnoses commercial and operational problems; conducts market and customer analysis; maps buyer, seller, and transaction journeys; assesses process, technology, and adoption gaps; shapes transformation strategy and business cases; aligns stakeholders; identifies appropriate partners; and leads change, governance, adoption, and value realization.
START A CONVERSATION
What needs to change—and what is preventing it?
Let’s identify the business problem, align the right stakeholders, and determine how to move from ambition to measurable results.